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If you are having problems with a new or used car purchased from a car dealer (main dealer or otherwise), there is a new service that can help you. The recently set up Consumer Ombudsman will provide advice in the form of step-by-step guidance when complaining to a company. It says that its advice is […]

The following article was featured in this month’s Chew Valley Gazette. It is essentially a business update and will hopefully explain a little more about how BCC operates using examples from a few of the clients I have helped out. (I have written three previous articles for the CVG, one introducing BCC, another explaining cold

I have today added a new page to the site. This is to remind existing clients what BCC can offer them on an ongoing basis. BCC is built on customer service. I would like every client to be perfectly happy with the service provided and to let me know if they are not. I would

A customer contacted me to ask for help selling his 2002 Rover 75 saloon with only 206 miles on the clock! He was the only keeper. It was a desirable spec. 2 litre V6 Connoisseur SE in Wedgewood Blue and grey leather with cream piping. Only the 2.5 V6 engine would have made it even

So, I found my client another 330d xDrive Luxury estate. Nearly new, very well loaded with extras, including the client’s two ‘must-haves’, BMW Professional Nav and panoramic roof. This second dealer was a totally different proposition and, with the right advice and approach, my client achieved a £9000 reduction off the new list price on

Follow me on Twitter @BristolCarChat to keep up with the latest deals I have found and lots more ways to save money on your motoring!

I am helping a client buy a nearly new BMW 330d xDrive estate. BMW offered £11,000 trade-in on the client’s old car. Once a prospective new car had been sourced at another BMW dealer, my client was asked for  £1000 deposit to bring the car across from the other dealership so he could see it.

I thought a summary of some of the recent work I have been doing might be of interest or help you decide whether to give me a call! Helping sell a 27 year-old BMW, finding the best £10k coupe, hunting for a discount on a £50,000 Audi (£4k off!), upgrading a 6-seater family car, trying

Happy New Year all! Remember, if you have a motoring problem or conundrum, or if you are starting to think about selling your car and buying another, feel free to call me for a chat with no obligation on your part. I love talking about cars and helping others save time and money. I will

So now the really cold weather is here, please ensure you read the cold weather driving tips in the previous posts. See also my Twitter feed @BristolCarChat for more cold weather advice.